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How EasyBins Works

Frequently Asked Questions & Help Center

MIDNIGHT DEADLINE

Shop EasyBins and add items to your cart. Checkout anytime before midnight with your email address or social login to complete your order.

GUARANTEED BY 6AM

EasyBins starts deliveries early in the morning. All deliveries arrive no later than 6am. And if your delivery is late? Its 100% Free.

SIMPLE RETURNS

You stay in control of your purchases with Instant Refunds. Respond "refund" to the delivery SMS message anytime a prouct isnt exactly right.

MIDNIGHT DEADLINE
Shop EasyBins and add items to your cart. Checkout anytime before midnight with your email address or social login to complete your order.
GUARANTEED
BY 6AM
EasyBins starts deliveries early in the morning. All deliveries arrive no later than 6am. And if your delivery is late? Its 100% Free.
SIMPLE
RETURNS
You stay in control of your purchases with Instant Refunds. Respond "refund" to the delivery SMS message anytime a prouct isnt exactly right.

How To Use EasyBins

What Are The Additional Fees?

Statutory sales tax is added to every order based on your local sales tax rates.

Beyond sales tax we do not charge any additional fees.

What Days Are You Open?

We operate in your city every night.

Do You Sell Alcohol?

We are unable to deliver alcohol.

Where Do You Operate?

We currently operate in Washington County, Arkansas which includes all of Springdale & Fayetteville.  

EasyBins is expanding to new cities in 2019.

Where do you think we should expand? Email Us Your Ideas Here

PRODUCT QUESTIONS ISSUES

What Is Your Fresh Guarantee? 

We guarantee fresh fruit that matches the description below or we'll replace it for free.

Apples: Crisp skin that is firm to the touch without wrinkles or cuts. Our apples will last 5 – 6 days if left on the counter of 4 – 5 weeks if refrigerated.
Avocados: Give slightly to gentle pressure when applied to the skin.
Bananas: A small amount of green around the ends of the banana so that they will last for 4 – 5 days. When the temperature drops below 42F we deliver bananas with more green due to cold temperatures speeding up the ripening process.
Grapes: Healthy shade of skin color with a green and flexible stem.
Grapefruit: Tight and plumb as if about to burst with a generally smooth skin.
Lemons: Bright yellow skin with a detectable scent.
Lime: Vibrant green and firm when gently squeezed.
Oranges: Firm, smooth and heavy for its size.
Pineapple: Vibrant colors with green leaves in the crown and a body that is firm to a gentle touch.
Peaches: Pleasant aroma with a weak to the touch shoulder (stem location) that does not give. Color while a great indicator of ripeness is not reliable since many peaches are partly shaded during growth.
Watermelon: When thumped on the underbelly the watermelon will have a hollow sound and ground splotches (where they rest on the ground) that are creamy yellow.

How Do You Decide What To Sell?

We sell nationally branded grocery items that people buy all the time. In fact, if you discover we do not offer something you buy all the time let us know. We’ll add it tonight!

Delivery

Do I Have To Answer The Door?

EasyBins are delivered just like the paper, waiting for you when you wake. Therefore you are not required to be present for delivery.

What If My Bin Is Stolen?

We launched in October 2017 and delivered our bins from country clubs to governmental housing. Never has a bin been stolen.

In the unlikely event your bin is stolen we will replace it within 2 hours and refund 100% of the order.

RETURNS AND EXCHANGES

What is your return policy?

We will gladly return anything that is damaged, incorrect or if you feel a bundle was incorrectly represented on our site.

When can I expect my refund?

Our refunds are deposited back into your account within 72 hours but often times that is less than 48 hours.

REVIEWS OF EASYBINS